P&Q's Privacy Policy

Privacy Policy and Consent to use of Data

www.time-bureau.com (“this website” or “our website”) is owned and operated by P&Q International plc. The terms “P&Q”, “P&Q International”, “Time Bureau”, “we”, “us”, “our” and “ours” when used in this Privacy Policy mean the company above. The terms “you”, “your” and “yours” when used in this Privacy Policy mean any user of this website.

IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.

Introduction to Privacy Policy

We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through this website. The term “Personal Data” refers to personally identifiable information about you, such as your name, job description, e-mail address or mailing address.

Notification of changes to this Policy

We are continually improving our methods of communication and adding new functionality and features to this website (which may include micro websites or areas within this website) and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this page frequently.

Collection of Personal Data including e-mail addresses

You may choose to register by submitting contact information, to receive or obtain additional information or services from us. When you register, we request personal information about you such as your name, postal address, e-mail address, telephone and fax numbers and we may ask for demographic information. This information enables us to provide a personalised service to you. The information you give us is either manually or electronically stored in our databases.

We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them.

We sometimes collect email addresses from prospect lists of other businesses or via marketing events, such as conferences, seminars and exhibitions. In such cases, we assume that individuals providing their email addresses have opted in to receive email messages from us.

Use of Personal Data

We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by methods such as e-mail or post. When we ask you for Personal Data, we will tell you the purposes for which we will process that data unless confirmed herein. Some of these purposes may include the following:

  • We may contact you occasionally to inform you of new services/information we will be providing, including articles or seminars that we think will be of interest to you.
  • We may send you regular updates on issues we think will be of interest to you.
  • We may use your Personal Data for marketing purposes and market research.
  • We may use your Personal Data internally to administer this website and help us improve our services.

Anonymous data collected through this website

In addition to the information we collect as described above, we may use technology to collect anonymous information about the use of our website. For example, we may use technology to track which pages of our website our visitors view. We may also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.

Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – for example, it enables us to compile statistics about the use of these hyperlinks.

We may also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.

We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users' demographics.

We use this anonymous data to improve the content and functionality of this website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.

Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “john@mail.com”, the cookie collects the “mail.com” portion of your e-mail address) and the date and time you accessed this website.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Modifying the settings on your browser will enable you to accept or decline cookies. Please note that deleting or rejecting cookies may affect your usage or our website.

For more information on deleting or rejecting cookies, please visit www.allaboutcookies.org.

Two types of cookies may be used on this website:

  • Session cookies – which are temporary cookies that remain in the cookies file of your browser until the browser is closed.
  • Persistent cookies – which remain in the cookie file of your browser for a longer period of time.

For more information about the use of Cookies on our web site, see also our Cookies Policy

Web beacons

Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to check the open rate of email newsletters and other marketing emails. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

For further information about web beacons, please visit “Web beacons” at www.allaboutcookies.org.

Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties.

We will keep your contact details on our database and may, from time to time, e-mail you information to make you aware of our other products and services which may be of interest to you. If you do not wish to receive e-mails from us for these purposes, please let us know by following the “unsubscribe” procedure set out below.

Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.

We may share or transfer the information in our databases to comply with a legal requirement, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our merger, reorganisation, dissolution or similar event.

Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.

Data Integrity and Security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Data Access and Corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by sending an email to admin@pandq.com. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

Links to other websites

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Transfer of Data Abroad

If Personal Data is transferred abroad, we will endeavour to ensure that any such data transferred is appropriately protected and made pursuant to a contract or other measure providing adequate protection.

If you are visiting this website from a country other than the country in which our servers are located (currently the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries.

By visiting this website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this section.

Unsubscribe

We hope you will be delighted with our services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at admin@pandq.com. If you also wish to be removed from our telephone and post marketing databases, please let us know by e-mailing us at admin@pandq.com or write to the address at the bottom of this page.

Governing Law

This Privacy Policy forms part of our website Terms of Use and as such shall be governed by and construed in accordance with the laws of England. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of England.

Feedback

We welcome comments about this Privacy Policy. If you have any questions about this Policy or any part of our service, you may contact us by emailing admin@pandq.com.

Contacting Us:

You can email us at admin@pandq.com, or by phone on +44 (0)845 1300 707.

If you have any questions regarding this Privacy Policy or any other matter, you may contact us by email or phone as above, or by writing to us at:


P&Q International plc
Milton Hall
Ely Road
Milton
Cambridge CB24 6WZ
United Kingdom

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What our clients say ...

Cadbury (Ireland) (Manufacturer of Confectionery products)  
P&Q client: Cadbury Ireland
“We employ approximately 1400 employees between two plants in Ireland. We have been using QTAR since 1987 and operate it in both these plants. Our shift patterns are very variable. The staff at P&Q are always very helpful.”
(Catherine Murphy of Cadbury (Ireland))


Monarch Aircraft Engineering (Aircraft servicing & repairs) 
P&Q client: Monarch Aircraft Engineering
“We installed QTAR in 1991. It revolutionised our whole system of doing the payroll. QTAR is reliable and flexible and P&Q are always ready to help, they respond very fast.”
(Pat Thomas of Monarch Aircraft Engineering Ltd)


Goodyear Dunlop (world's largest tyre manufacturer)    
P&Q client: Goodyear Dunlop
“At the Wolverhampton site, the rules for calculating employees' gross pay are incredibly complicated, depending on a multitude of factors such as the type of work, when they are working compared with their normal shift, the reason for the overtime or shift swap and even how dirty the work is! So QTAR has to be used to calculate the gross pay for each period of work. The supervisors approve and record reasons for overtime, shift swaps and absences during the shift, directly into the system, which has streamlined the process enormously.”
(Audrey Woolvin of Goodyear Dunlop)


Caparo Precision Tubes (Manufacturer of Steel tubing)       
P&Q client: Caparo Precision Tubes
“We first installed QTAR in 1991. We have found QTAR extremely flexible - it can do anything you require of it. Day-to-day operations are simple. It rarely goes wrong or gives us trouble. The Support team is well-informed and comprehensive. P & Q have kept their focus squarely on T & A - they simply have to be good at it.”
(Bob Sharratt of Caparo Tubing)


Crown Cork and Seal (International packaging company)    
P&Q client: Crown Cork and Seal
“We've had QTAR installed for quite a few years, and we find it to be a good program. P&Q are very friendly and helpful. If I have a problem or question they are always ready to assist me.”
(Christine Wathan of Crown Cork and Seal)


Unisys Insurance Services (Administering Life Insurance schemes)    
P&Q client: Unisys Insurance Services
“We have been using QTAR since 1991. We have a flexitime system with complex flexible working time requirements. It is largely self-administered (within the rules configured into the system) by the 1,500 employees. A competing system was installed and then rejected, since it was unable to cope with our requirements.”
(Julie Coldridge of Abbey Life)


TMD Friction (Manufacturer of Brake friction components)    
P&Q client: TMD Friction
“Our shift patterns are complex – 5-day, 7-day, morning, afternoon, nights and rotating, and we also have people on fixed salaries. QTAR handles these fine. When we upgraded QTAR just before Christmas, that went very smoothly.”
(P. A. Rothwell of TMD Friction)


Kraft Suchard (Manufacturer of Chocolate and confectionery) 
P&Q client: Kraft Suchard
“We have a workforce of about 850 and have used QTAR since 1992 to keep track of shift work, contractor hours and salaried personnel for payroll. We also rely on QTAR in our costing processes, to authorise overtime, book employee holidays, report excessive unauthorised absences, etc.”
(Martin Buckle of Kraft Suchard)


LEONI Wiring Systems (Manufacturer of Lucas brand electronic vehicle parts)    
P&Q client: LEONI Wiring Systems
“We originally purchased QTAR in 1990 purely for payroll management, with up to 3000 individuals on the system. We found that using the system was simple, with a lot of standard reports included. But when we realised how QTAR could be expanded, we had extra ones written for reporting things like absenteeism in different ways that suited our requirements better. P&Q staff give good support and are easy to talk to, even if you aren't very familiar with computers.”
(Stella Pepper of LEONI)


British American Tobacco (Tobacco manufacturer)    
P&Q client: British American Tobacco
“The QTAR system has been in our factory since 1986 and has been very stable with few issues. P&Q support has been reliable and efficient. The application has outlived a number of HR system transitions, and migration of interfaces has not been problematic. A number of custom modules have been designed to meet our special needs, including absence and overtime reporting.”
(Hans Commandeur at BAT)


MBM Produce (Foodstuffs)    
P&Q client: MBM Produce
“We have been using the QTAR system about 16 years. It works well. It's hard to make set rules about this kind of factory. Work patterns change often. People work very variable hours. Sometimes they make time up when they need to come in late. I find it easy to go into the system and override it. We upgraded a few years ago, and we found P&Q very helpful. They are happy to talk me through any problems I may come across.”
(Jenny Hawkins of MBM Produce:)


Dunlop Oil & Marine (Manufacturer of Industrial hosing) 
P&Q client: Dunlop Oil & Marine “Dunlop Oil & Marine has been using QTAR since 1984. We have had no trouble with the system in all that time. Because P&Q concentrate on T&A, the system works perfectly.”
(Sue Thomas of Dunlop Oil & Marine)


Some P&Q clients (from UK, Ireland, New Zealand, Africa, etc) 
Some P&Q clients: