Contact P&Q

To contact a P&Q advisor for more information on any topic, please call:
  0845 1300 707

or send us an email with your enquiry:

What our clients say ...

Cadbury (Ireland) (Manufacturer of Confectionery products)  
P&Q client: Cadbury Ireland
“We employ approximately 1400 employees between two plants in Ireland. We have been using QTAR since 1987 and operate it in both these plants. Our shift patterns are very variable. The staff at P&Q are always very helpful.”
(Catherine Murphy of Cadbury (Ireland))


Monarch Aircraft Engineering (Aircraft servicing & repairs) 
P&Q client: Monarch Aircraft Engineering
“We installed QTAR in 1991. It revolutionised our whole system of doing the payroll. QTAR is reliable and flexible and P&Q are always ready to help, they respond very fast.”
(Pat Thomas of Monarch Aircraft Engineering Ltd)


Goodyear Dunlop (world's largest tyre manufacturer)    
P&Q client: Goodyear Dunlop
“At the Wolverhampton site, the rules for calculating employees' gross pay are incredibly complicated, depending on a multitude of factors such as the type of work, when they are working compared with their normal shift, the reason for the overtime or shift swap and even how dirty the work is! So QTAR has to be used to calculate the gross pay for each period of work. The supervisors approve and record reasons for overtime, shift swaps and absences during the shift, directly into the system, which has streamlined the process enormously.”
(Audrey Woolvin of Goodyear Dunlop)


Caparo Precision Tubes (Manufacturer of Steel tubing)       
P&Q client: Caparo Precision Tubes
“We first installed QTAR in 1991. We have found QTAR extremely flexible - it can do anything you require of it. Day-to-day operations are simple. It rarely goes wrong or gives us trouble. The Support team is well-informed and comprehensive. P & Q have kept their focus squarely on T & A - they simply have to be good at it.”
(Bob Sharratt of Caparo Tubing)


Crown Cork and Seal (International packaging company)    
P&Q client: Crown Cork and Seal
“We've had QTAR installed for quite a few years, and we find it to be a good program. P&Q are very friendly and helpful. If I have a problem or question they are always ready to assist me.”
(Christine Wathan of Crown Cork and Seal)


Unisys Insurance Services (Administering Life Insurance schemes)    
P&Q client: Unisys Insurance Services
“We have been using QTAR since 1991. We have a flexitime system with complex flexible working time requirements. It is largely self-administered (within the rules configured into the system) by the 1,500 employees. A competing system was installed and then rejected, since it was unable to cope with our requirements.”
(Julie Coldridge of Abbey Life)


TMD Friction (Manufacturer of Brake friction components)    
P&Q client: TMD Friction
“Our shift patterns are complex – 5-day, 7-day, morning, afternoon, nights and rotating, and we also have people on fixed salaries. QTAR handles these fine. When we upgraded QTAR just before Christmas, that went very smoothly.”
(P. A. Rothwell of TMD Friction)


Kraft Suchard (Manufacturer of Chocolate and confectionery) 
P&Q client: Kraft Suchard
“We have a workforce of about 850 and have used QTAR since 1992 to keep track of shift work, contractor hours and salaried personnel for payroll. We also rely on QTAR in our costing processes, to authorise overtime, book employee holidays, report excessive unauthorised absences, etc.”
(Martin Buckle of Kraft Suchard)


LEONI Wiring Systems (Manufacturer of Lucas brand electronic vehicle parts)    
P&Q client: LEONI Wiring Systems
“We originally purchased QTAR in 1990 purely for payroll management, with up to 3000 individuals on the system. We found that using the system was simple, with a lot of standard reports included. But when we realised how QTAR could be expanded, we had extra ones written for reporting things like absenteeism in different ways that suited our requirements better. P&Q staff give good support and are easy to talk to, even if you aren't very familiar with computers.”
(Stella Pepper of LEONI)


British American Tobacco (Tobacco manufacturer)    
P&Q client: British American Tobacco
“The QTAR system has been in our factory since 1986 and has been very stable with few issues. P&Q support has been reliable and efficient. The application has outlived a number of HR system transitions, and migration of interfaces has not been problematic. A number of custom modules have been designed to meet our special needs, including absence and overtime reporting.”
(Hans Commandeur at BAT)


MBM Produce (Foodstuffs)    
P&Q client: MBM Produce
“We have been using the QTAR system about 16 years. It works well. It's hard to make set rules about this kind of factory. Work patterns change often. People work very variable hours. Sometimes they make time up when they need to come in late. I find it easy to go into the system and override it. We upgraded a few years ago, and we found P&Q very helpful. They are happy to talk me through any problems I may come across.”
(Jenny Hawkins of MBM Produce:)


Dunlop Oil & Marine (Manufacturer of Industrial hosing) 
P&Q client: Dunlop Oil & Marine “Dunlop Oil & Marine has been using QTAR since 1984. We have had no trouble with the system in all that time. Because P&Q concentrate on T&A, the system works perfectly.”
(Sue Thomas of Dunlop Oil & Marine)


Some P&Q clients (from UK, Ireland, New Zealand, Africa, etc) 
Some P&Q clients:


Maintaining accurate time

QTAR logo

Maintaining accurate time

Since they are real-time systems collecting timed information, QTAR Systems need to ensure they have the correct time. Most computer clocks themselves are not very accurate, and are not satisfactory as the sole source of the current time.

Since they are real-time systems collecting timed information, QTAR Systems need to ensure they have the correct time. Most computer clocks themselves are not very accurate, and are not satisfactory as the sole source of the current time.

Further, you need to make sure the time shown by all your clocks is consistent, otherwise staff may use whichever clock is most advantageous to them. Click here for more information about our radio- and quartz-controlled wall clocks. For more information, click here >>.
If the accuracy of the time depends on manual intervention, such as a computer user checking the computer time regularly and correcting it when it is wrong, it is open to human error. It may not be done, due to forgetfulness, absence while ill or on holiday, or working off-site. Worse, it may be done wrongly - the time may be set wrong by only a second or two (e.g. if using the speaking clock), by a few minutes (e.g. by referring to an incorrect clock or watch), by an hour or two (at Daylight Saving changeover), or even by 12 hours (e.g. entering 2:00 instead of 14:00). And what if they set the date wrongly, or fail to correct the date after setting the time wrong by 12 hours...?

The only way of ensuring the time is always set correctly is by automating the time correction by connecting the computer to a source of accurate time.

P&Q also supply Radio Controlled Clocks, which use a very accurate time signal transmitted from strategic points around the globe. For more information, click here >>.

Alternatively, if your computer or file system is connected to the Internet, you can configure1 your QTAR Communications PC to retrieve the accurate time either from your own company's Time Server (if it has one), or else from one of the many Time Servers available via the World Wide Web (e.g. ntp1.npl.co.uk or ntp2.npl.co.uk). See http://www.npl.co.uk/upload/pdf/user_guide_its.pdf for more details.

Please contact a P&Q Advisor

1 Double click the time in your Notification Area (bottom right of your screen), then choose the “Internet Time” tab. Only available for Windows XP, Vista and later versions.