Contact P&Q

To contact a P&Q advisor for more information on any topic, please call:
  0845 1300 707

or send us an email with your enquiry:

What our clients say ...

Capita plc Financial, Insurance and Business Management Services  
P&Q client: Capita
Q>TAR has been in place for over twenty five years and has been used as our time recording system for monitoring staff attendance, sickness and holidays. The data captured has been instrumental in ensuring there has been sufficient oversight of the company's staff utilisation across its operation.
During this time, there have been minimal issues with the software in terms of reliability and ease of data access. The hardware, as it has aged, has shown an expected level of reliability, with any fix on fail requirements dealt with efficiently under the annual maintenance agreement.
All in all, the use of Q>TAR has continuously satisfied the needs of the company, and the service provided by P & Q International has been very satisfactory.”
(Tim Sill of Capita plc)

Cadbury (Ireland) (Manufacturer of Confectionery products)  
P&Q client: Cadbury Ireland
“We employ approximately 1400 employees between two plants in Ireland. We have been using QTAR since 1987 and operate it in both these plants. Our shift patterns are very variable. The staff at P&Q are always very helpful.”
(Catherine Murphy of Cadbury (Ireland))

Monarch Aircraft Engineering (Aircraft servicing & repairs) 
P&Q client: Monarch Aircraft Engineering
“We installed QTAR in 1991. It revolutionised our whole system of doing the payroll. QTAR is reliable and flexible and P&Q are always ready to help, they respond very fast.”
(Pat Thomas of Monarch Aircraft Engineering Ltd)

Goodyear Dunlop (world's largest tyre manufacturer)    
P&Q client: Goodyear Dunlop
“At the Wolverhampton site, the rules for calculating employees' gross pay are incredibly complicated, depending on a multitude of factors such as the type of work, when they are working compared with their normal shift, the reason for the overtime or shift swap and even how dirty the work is! So QTAR has to be used to calculate the gross pay for each period of work. The supervisors approve and record reasons for overtime, shift swaps and absences during the shift, directly into the system, which has streamlined the process enormously.”
(Audrey Woolvin of Goodyear Dunlop)

Caparo Precision Tubes (Manufacturer of Steel tubing)       
P&Q client: Caparo Precision Tubes
“We first installed QTAR in 1991. We have found QTAR extremely flexible - it can do anything you require of it. Day-to-day operations are simple. It rarely goes wrong or gives us trouble. The Support team is well-informed and comprehensive. P & Q have kept their focus squarely on T & A - they simply have to be good at it.”
(Bob Sharratt of Caparo Tubing)

Crown Cork and Seal (International packaging company)    
P&Q client: Crown Cork and Seal
“We've had QTAR installed for quite a few years, and we find it to be a good program. P&Q are very friendly and helpful. If I have a problem or question they are always ready to assist me.”
(Christine Wathan of Crown Cork and Seal)

Unisys Insurance Services (Administering Life Insurance schemes)    
P&Q client: Unisys Insurance Services
“We have been using QTAR since 1991. We have a flexitime system with complex flexible working time requirements. It is largely self-administered (within the rules configured into the system) by the 1,500 employees. A competing system was installed and then rejected, since it was unable to cope with our requirements.”
(Julie Coldridge of Abbey Life)

TMD Friction (Manufacturer of Brake friction components)    
P&Q client: TMD Friction
“Our shift patterns are complex – 5-day, 7-day, morning, afternoon, nights and rotating, and we also have people on fixed salaries. QTAR handles these fine. When we upgraded QTAR just before Christmas, that went very smoothly.”
(P. A. Rothwell of TMD Friction)

Kraft Suchard (Manufacturer of Chocolate and confectionery) 
P&Q client: Kraft Suchard
“We have a workforce of about 850 and have used QTAR since 1992 to keep track of shift work, contractor hours and salaried personnel for payroll. We also rely on QTAR in our costing processes, to authorise overtime, book employee holidays, report excessive unauthorised absences, etc.”
(Martin Buckle of Kraft Suchard)

LEONI Wiring Systems (Manufacturer of Lucas brand electronic vehicle parts)    
P&Q client: LEONI Wiring Systems
“We originally purchased QTAR in 1990 purely for payroll management, with up to 3000 individuals on the system. We found that using the system was simple, with a lot of standard reports included. But when we realised how QTAR could be expanded, we had extra ones written for reporting things like absenteeism in different ways that suited our requirements better. P&Q staff give good support and are easy to talk to, even if you aren't very familiar with computers.”
(Stella Pepper of LEONI)

British American Tobacco (Tobacco manufacturer)    
P&Q client: British American Tobacco
“The QTAR system has been in our factory since 1986 and has been very stable with few issues. P&Q support has been reliable and efficient. The application has outlived a number of HR system transitions, and migration of interfaces has not been problematic. A number of custom modules have been designed to meet our special needs, including absence and overtime reporting.”
(Hans Commandeur at BAT)

MBM Produce (Foodstuffs)    
P&Q client: MBM Produce
“We have been using the QTAR system about 16 years. It works well. It's hard to make set rules about this kind of factory. Work patterns change often. People work very variable hours. Sometimes they make time up when they need to come in late. I find it easy to go into the system and override it. We upgraded a few years ago, and we found P&Q very helpful. They are happy to talk me through any problems I may come across.”
(Jenny Hawkins of MBM Produce:)

Dunlop Oil & Marine (Manufacturer of Industrial hosing) 
P&Q client: Dunlop Oil & Marine “Dunlop Oil & Marine has been using QTAR since 1984. We have had no trouble with the system in all that time. Because P&Q concentrate on T&A, the system works perfectly.”
(Sue Thomas of Dunlop Oil & Marine)

Some P&Q clients (from UK, Ireland, New Zealand, Africa, etc) 
Some P&Q clients:

QTAR Lone Worker Protection

QTAR logo

Lone Worker Protection

When you have remote staff visiting clients, providing services, making deliveries, resolving problems or making repairs, do you know where they are or which client they are with? How quickly do you know if a potentially risky situation is turning into a real danger?

At P&Q, we have developed a number of cost-effective solutions that allow you to monitor the location of your field workers, and to raise an alarm if they don't report in at expected times or if they initiate an alarm signal. As an extra benefit, how much time is spent at each location is automatically recorded.

With QTAR you can, for example:

My Bodyguard being worn on belt

  • allow a remote (lone) worker to register when he or she starts a (potentially risky) task or visit, to record (automatically) the location, and to indicate how long the task or visit should take
  • verify that the remote worker has made contact by the due time, and if not, attempt to contact the worker
  • if that contact fails, repeatedly attempt to contact the worker and raise an alarm (at increasing levels of urgency)
  • record the length of time spent doing each task or visit for subsequent use (e.g. proof of service, costing and billing, staff monitoring, efficiency and statistical analyses, etc.)
  • interface with other systems (e.g. to pass details to invoicing and auditing systems, summaries of alarms raised, etc.)

Our software can be run at client sites or at monitoring centres. It is intended for organisations with, for example:

  • engineers working off site (e.g. in remote locations or undertaking multiple jobs)
  • health workers making home visits
  • community workers going into potentially risky situations
  • drivers, sales people and others who are “on the road”
  • off-site workers that visit multiple sites

Two alternative solutions

Using the My-Bodyguard® personal alarm

My-Bodyguard personal alarm

My-Bodyguard is a personal alarm with a difference – it provides location information either automatically or when activated. Vulnerable workers are provided with peace of mind, and can feel safe in the knowledge that if an accident or incident should occur, whether indoors or outdoors, help can be summoned at the touch of a button. My-Bodyguard also functions as a man-down alarm. This is crucial for the user when, for instance, he or she is unconscious. When the user is not capable of pressing the alarm button, My-Bodyguard automatically activates itself. Read more >>

Using a standard telephone or mobile phone

A lower-cost solution is for the field worker simply to call a freephone number when arriving at the client's premises by using either the client's landline telephone or a mobile phone; they then call the same freephone number on leaving the location.

Real-time monitoring

Whichever solution is chosen, the times and locations are automatically recorded by the QTAR system, so that you can monitor where each person is and review the time spent at each location. QTAR operates in real time, so that whenever the freephone number is called the system is updated immediately, and any authorised person monitoring the system sees the latest information.


As an option, you can record in advance the planned jobs and their locations and expected durations. If appropriate, you can set up regular patterns of work, for when your staff have a regular duty roster of visits.


All information received can be used for tracking, invoicing, auditing and payroll purposes. A comprehensive set of reports is also available. All reports can be viewed on screen, printed or emailed, and these reports can be run automatically at predefined times.


The pay-off comes in the amount of time and money saved by being able to, for example:

  • quickly locate a particular person;
  • track where your remote workers are;
  • warn of an alarm situation that has arisen for one of your remote workers;
  • see which worker could deal with an emergency situation that has arisen elsewhere;
  • record, invoice and audit automatically time spent at each location or on each job;
  • monitor travel time between each job.

Please contact a P&Q Advisor for further information.